📒Raving Fans ✍ Kenneth H. Blanchard

â™ Book Title : Raving Fans
✍Author : Kenneth H. Blanchard
â™›Publisher : HarperCollins Publishers
♣Release Date : 1998
âśżPages : 137
â™ ISBN : 0006530699
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťRaving Fans Book Synopsis : A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

📒Raving Fans ✍ Ken Blanchard

â™ Book Title : Raving Fans
✍Author : Ken Blanchard
â™›Publisher : Harper Collins
♣Release Date : 1993-05-19
âśżPages : 160
â™ ISBN : 0688123163
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťRaving Fans Book Synopsis : "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

📒Raving Fans ✍ Ken Blanchard

â™ Book Title : Raving Fans
✍Author : Ken Blanchard
â™›Publisher : Harper Collins
♣Release Date : 1993-05-19
âśżPages : 160
â™ ISBN : 9780688123161
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťRaving Fans Book Synopsis : "Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

📒Driving Loyalty ✍ Kirk Kazanjian

â™ Book Title : Driving Loyalty
✍Author : Kirk Kazanjian
â™›Publisher : Crown Business
♣Release Date : 2013-04-23
âśżPages : 272
â™ ISBN : 9780385346955
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

📝Driving Loyalty Book Synopsis : Must-reading for every manager, entrepreneur, corporate executive, and anyone looking to increase customer satisfaction, boost employee engagement, and significantly enhance the bottom line. In order to build a successful company today, you must create an unbreakable bond of loyalty between your customers and employees. Few have done this better than Enterprise Holdings, owner of the Enterprise, National, and Alamo rental car brands. While Enterprise has long been known for offering excellent customer service, it faced a huge challenge after buying National and Alamo in 2007. Among other things, it had to integrate different cultures, manage a varied workforce, and meet the needs of a much larger and highly divergent customer base. In Driving Loyalty, you’ll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the industry. You’ll also discover how other thriving companies—from JetBlue and Starbucks to Costco and even Chobani Yogurt—use similar techniques to outsmart the competition and turn customers and employees into raving fans. Driving Loyalty provides a blueprint that businesses of all types can use to deliver exceptional customer service, create a high-performing work environment, build strong brands, instill loyalty, market effectively online and off, and, in turn, power overall performance. In the pages of Driving Loyalty, you'll learn: - Specific strategies for offering exceptional service that will help to increase sales and grow your business. - Principles for developing engaged, high-performing teams - Why the rules of brand building differ based on your target audience - How to effectively leverage social media to better connect with your customers and employees - Why forming strong partnerships can take your company--and your career--to the next level - And much more

📒The Art Of Raving Fans ✍ Shivir Takshak

â™ Book Title : The Art Of Raving Fans
✍Author : Shivir Takshak
â™›Publisher : Lulu.com
♣Release Date :
âśżPages :
â™ ISBN : 9781291595901
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťThe Art Of Raving Fans Book Synopsis :

📒Creating Raving Fans ✍ Kenneth H. Blanchard

â™ Book Title : Creating Raving Fans
✍Author : Kenneth H. Blanchard
â™›Publisher :
♣Release Date : 1993
âśżPages : 104
â™ ISBN : OCLC:32195823
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťCreating Raving Fans Book Synopsis :

📒Gung Ho ✍ Kenneth H. Blanchard

â™ Book Title : Gung Ho
✍Author : Kenneth H. Blanchard
â™›Publisher : HarperCollins UK
♣Release Date : 1998
âśżPages : 187
â™ ISBN : 9780006530688
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťGung Ho Book Synopsis : Step-by-step guide for uninspired employees, motivation and performance.

â™ Book Title : Legendary Service The Key is to Care
✍Author : Ken Blanchard
â™›Publisher : McGraw Hill Professional
♣Release Date : 2014-04-18
âśżPages : 176
â™ ISBN : 9780071817851
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťLegendary Service The Key is to Care Book Synopsis : Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit

📒Ask ✍ Ryan Levesque

â™ Book Title : Ask
✍Author : Ryan Levesque
â™›Publisher : Dunham Group
♣Release Date : 2015-04-21
âśżPages : 160
â™ ISBN : 1939447720
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťAsk Book Synopsis : THE MIND-READING SYSTEM THAT IS REVOLUTIONIZING ONLINE BUSINESS Do you know how to find out what people"really"want to buy? (Not what you"think"they want, not what they"say"they want, but what they"really"want?) The"secret"is"asking"the right questions and the right questions are"not"what you might expect. "" "Ask"is based on the compelling premise that you should NEVER have to guess what your prospects and customers are thinking.The"Ask Formula"revealed in this book has been used to help build multi-million dollar businesses in 23 different industries, generating over $100 million dollars in sales in the process. You ll discover why the"Ask Formula"is arguably THE most powerful way to discover EXACTLY what people want to buy and how to give it to them and in a way that makes people fall in love with you and your company. In this tell-all book, expert online marketer Ryan Levesque (featured in CNBC, Yahoo Finance, "The Miami Herald," "The San Francisco Chronicle," "Mass Market Retailer," "Bloomberg Businessweek"and more) turns everything you know about customer surveys on its head. You ll discover how Ryan Levesque developedhis proven system for creating survey-based, customized sales funnels. And you ll also learn how YOU can implement the same system in your own business no matter your market. The"Ask Formula"blueprint is laid out in clear and detailed steps for anyone to use and adapt. Whether you re an aspiring Internet entrepreneur, advanced online marketer, or established business owner, this book will both"inspire"you and"show"you how to skyrocket your online income while creating a mass of raving fans in the process simply by asking the"right""questions"in a surprisingly different way. For people looking to scale up their business, "Ask"will utterly transform how you think about consumer behavior and selling online. For example, you ll learn: How to increase your income by 36% by asking potential customers this slightly unusual 4 word question. Why most businesses are doing surveys all wrong (and the one question you should NEVER be asking your prospects) And much, much more "

â™ Book Title : Fans Not Customers Revised Edition
✍Author : Vernon Hill
â™›Publisher : Profile Books
♣Release Date : 2016-07-07
âśżPages : 141
â™ ISBN : 9781782833130
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťFans Not Customers Revised Edition Book Synopsis : Most companies plod along doing things as everyone always has. So there are huge opportunities for people trying to break the mould, even in old-fashioned businesses like banking or insurance. Of course it happens all the time in the digital world, but it can happen anywhere - so long as you turn your customers into fans. When that happens your customers - who will sing your praises when your competitors' customers are grumbling all the time - become your greatest allies in marketing and sales. Then you can really go for growth. But to amaze and delight your customers and clients isn't easy, and requires constant work and innovation - this book, generously scattered with examples and case studies drawn from Vernon Hill's own experience shows how it is to be done.

â™ Book Title : The New One Minute Manager
✍Author : Ken Blanchard
â™›Publisher : HarperCollins
♣Release Date : 2015-05-05
âśżPages : 112
â™ ISBN : 9780062389152
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

📝The New One Minute Manager Book Synopsis : A revised edition of the timeless business classic—updated to help today’s readers succeed more quickly in a rapidly changing world. For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book’s publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less—including resources, funding, and staff—have all revolutionized the world in which we live and work. Now, Ken Blanchard and Spencer Johnson have updated The One Minute Manger to introduce the book’s powerful, important lessons to a new generation. In their concise, easy-to-read story, they teach readers three very practical secrets about leading others—and explain why these techniques continue to work so well. As compelling today as it was thirty years ago, this classic parable of a young man looking for an effective manager is more relevant and useful than ever.

â™ Book Title : Salon Success Secrets Volume 1
✍Author : Grace Vassallo
â™›Publisher :
♣Release Date : 2014-07-05
âśżPages :
â™ ISBN : 0987205919
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťSalon Success Secrets Volume 1 Book Synopsis : Salon Success Secrets Volume 1 - How to Create Raving Fans delivers a tried and tested system for understanding your clients needs and helping you to turn your clients into loyal, raving fans.Discover the 7 Secrets that will help you retain new clients, keep existing clients happy and help them refer business to you so you can generate more revenue and live life on your terms.

â™ Book Title : Innovative Approaches to Marketing
✍Author :
â™›Publisher :
♣Release Date : 2010
âśżPages : 192
â™ ISBN : 8189547542
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťInnovative Approaches to Marketing Book Synopsis : Papers presented at the national seminar on Innovative approaches to marketing : turn consumers into raving fans, held at Greater Noida on 21st March 2009.

â™ Book Title : Physical Therapy Marketing For The New Economy
✍Author : DPT Chhoda PT
â™›Publisher : BookBaby
♣Release Date : 2011-09-28
âśżPages : 256
â™ ISBN : 9781618423290
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťPhysical Therapy Marketing For The New Economy Book Synopsis : The world's premier private practice business consultant will shatter every single myth about marketing your clinic, getting new patients and creating a lifestyle where you control your practice (and not the other way around). Nitin Chhoda will pull back the curtains and reveal ALL his formulas to increase physician referrals, get new patients and empower YOU to achieve a six and even seven figure income so you can live the lifestyle you want while making predictable and reliable income. What you have in your hands is about to transform your private practice. You will get business systems that bring in new patients, reactivate former patients and increase physician referrals. Here are just some of the things you will learn: - Developing the mindset of a successful private practice owner - Identifying key leverage points to set the stage for explosive growth in your practice - The blueprint to move patients up the patient ascension ladder - Building additional sources of revenue in your private practice - Undercover techniques to structure your website to attract more patients - How to win patients and influence them to trigger an avalanche of internal referrals - How to get doctors (and other referral sources) to approach you with patients - The road to the celebrity physical therapist - How to win over everyone in your community - How to use newsletter marketing to get patients to know, like and trust you - Leveraging mobile marketing to engage existing patients and get new patients

📒Small Business Big Pressure ✍ Darryl W. Lyons

â™ Book Title : Small Business Big Pressure
✍Author : Darryl W. Lyons
â™›Publisher : Morgan James Publishing
♣Release Date : 2015-12-01
âśżPages : 242
â™ ISBN : 9781630476526
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

📝Small Business Big Pressure Book Synopsis : “The daily roller coaster for an entrepreneur can include both terror and exhilaration. Small Business Big Pressure reminds us success does not come from luck, wishes, or dreams, but from careful planning directed by godly wisdom.” Dan Miller, New York Times best-selling author of 48 Days to the Work You Love Your small business is controlling you; take back what you rightfully own. Small businesses make our country great. However, the challenges facing entrepreneurs and small business owners can be overwhelming. Business schools don’t prepare owners for the real world. As a result, entrepreneurs may experience worry, pressure, and confusion. It is then just a matter of time before the entrepreneur suffers a breakdown. But it doesn’t have to be this way. Small Business Big Pressure is a collision of wisdom and knowledge designed for the 20-year business veteran or the soon-to-be entrepreneur. When a business owner aligns all facets of his company with God, something special happens. In the context of aligning with God’s will, with Small Business Big Pressure you will be able to: Build a mission and vision statement Accomplish personal and professional goals Read and apply financial statements Hire, train, and fire employees effectively Build a company identity and inspire your team Not only will this book give you solid principles, a real tested-in-the trenches entrepreneur shows you how to put these principles into practice immediately! You will be compelled to keep the book close by through your entire career, both as a unique reference and a source of inspiration. DARRYL W. LYONS, ChFC, CFP®, is one of America’s most successful and respected financial advisors and cofounder and CEO of PAX Financial Group, which has been recognized multiple times as one of the fastest-growing and best places to work by the San Antonio Business Journal. Lyons, recipient of numerous awards from Fortune 100 Companies for production and recruiting, is also cofounder of the Financial Mythbusters radio show and is considered one of San Antonio’s “40 Under 40 Rising Stars.” He and his wife, Caresse, have four children.

â™ Book Title : Inspirational Book Writing hardcover
✍Author : Dave Thompson_
â™›Publisher : Lulu.com
♣Release Date : 2012-03-31
âśżPages : 150
â™ ISBN : 9781329958043
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťInspirational Book Writing hardcover Book Synopsis : The greatest gift you can give the world is to fully express yourself, in all your ways; passionate, determined, a little quirky, fun or otherwise. Because when you cast your inspirational message, ideas or methodology into the hands of the people that n

â™ Book Title : Principles and Practice of Sport Management
✍Author : Lisa Masteralexis
â™›Publisher : Jones & Bartlett Publishers
♣Release Date : 2011-03-31
âśżPages : 616
â™ ISBN : 9780763796075
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťPrinciples and Practice of Sport Management Book Synopsis : -Sport and new media.

📒The Loved Dog ✍ Tamar Geller

â™ Book Title : The Loved Dog
✍Author : Tamar Geller
â™›Publisher : Random House
♣Release Date : 2012-03-31
âśżPages : 208
â™ ISBN : 9781448118861
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťThe Loved Dog Book Synopsis : The Loved Dog is Tamar Geller's revolutionary guide to effective dog-training using the gentlest of methods. Tamar, whose clients include Oprah Winfrey, Ben Affleck and Goldie Hawn, teaches a groundbreaking socialisation technique for training dogs. By strengthening the bond between dog and owner, dogs begin to enjoy listening to commands with no need for aggressive training aids such as verbal or physical reprimands. Using this technique, The Loved Dog shows you how to child-proof your dog and teach him good behaviour. Tamar's amazing methods have swept across America, changing the way owners train and relate to their canine friends. Tamar believes that loving your dog is the key to its training. In The Loved Dog she shows you how to build this relationship.

📒Servant Selling ✍ Bernard Smalls

â™ Book Title : Servant Selling
✍Author : Bernard Smalls
â™›Publisher : Lulu.com
♣Release Date :
âśżPages :
â™ ISBN : 9781304431936
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťServant Selling Book Synopsis :

â™ Book Title : Kaching Auto Sales Training Manual
✍Author : Bernard Smalls
â™›Publisher : Lulu.com
♣Release Date : 2005-09
âśżPages : 100
â™ ISBN : 9781411617827
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťKaching Auto Sales Training Manual Book Synopsis : The complete automotive sales training process that will make you big bucks. Learn the psychology of auto sales, selling in the 21st century, the art of negotiations, creating raving fan customers and much more...

📒People Upgrade ✍ Richard Parkes Cordock

â™ Book Title : People Upgrade
✍Author : Richard Parkes Cordock
â™›Publisher : Enterprise Leaders
♣Release Date : 2010-02-15
âśżPages :
â™ ISBN : 9780955298639
♬Available Language : English, Spanish, And French

READ NOW DOWNLOAD

đź“ťPeople Upgrade Book Synopsis : How to squeeze more revenue, profit and cashflow from your employees and managers ' by taking mentoring out of your boardroom and into your workforce